Controller

Name: Solaris Group Oy
Business ID: 0111370-1
Address: cc Accotilit Oy
Suvantokatu 13
Postal code: 33100
City: TAMPERE

Person responsible for the register:

Ele Lepik
Phone number: 0400363280
Email address: info@solarisenergy.fi

Purpose of the register:

The legal ground for processing personal data under the EU General Data Protection Regulation is the legitimate interest of the controller; the customer relationship. The purpose of processing personal data is to contact customers and to maintain and develop customer relations.

Grounds for data collection and processing

Customer data is collected and processed with the customer’s consent, or to implement a contract with the customer.

Data content of the register

• The data stored in the register includes name, title, company/organisation, name of the individual, social security number, number of the property owned by the person (individual/company), contact information (telephone number, email address, address), information on contracts and changes to it, bank account number, other information related to the customer relationship and development.
• The data will be destroyed after the end of the customer relationship or 10 (ten) years after the last accounting period.

Data retention period

Personal data is retained for as long as it is needed to implement a contract with a customer or to improve customer service.

Regulatory data sources

The information stored in the register is obtained from the customer through messages sent via web forms, email, telephone, social media services, contracts, customer meetings, and other situations where the customer discloses their information. Information is sought from the registers held by the authority to the extent permitted by law.

Regulatory disclosures and transfers of data outside the EU or the European Economic Area

Data is not disclosed outside the company, as a rule. However, some of the third-party service or software providers used by the company may store data outside the EU or the European Economic Area.

Cookies

We use cookies on our website. A cookie is a small text file that is sent to and stored on a user’s computer. It enables a website operator to identify frequent visitors to the website, facilitate visitor log-in, and compile aggregate data about visitors. This feedback helps us continuously improve our website’s content. Cookies do not harm users’ computers or files. We use them to provide our customers with information and services that meet their individual needs.

If a user visiting our website does not want us to receive the above information by means of cookies, most browsers allow you to disable the cookie function. This is usually done through your browser settings. However, you should be aware that cookies may be necessary for the proper functioning of some of the pages we maintain and the services we provide.

Protection of the register

Data is transferred over an SSL-secured connection. Electronic data is protected by means of a firewall, usernames and passwords. Only persons employed by the controller who need the data for their tasks have access to the data. The register is processed with due care, and the data processed by the information systems are adequately protected.

Automatic decision-making

No automated individual decisions (Article 22 of the EU General Data Protection Regulation) are taken.

Rights of the data subject

The data subject has the right to check what data concerning them has been stored in the personal data register. The written request for inspection must be signed and sent to the person responsible for the register.

The right of inspection is free of charge and is exercised no more than once a year.

The data subject has the right to request the rectification or erasure of inaccurate or outdated data or the transfer of data from one system to another. They also have the right to restrict or object to the processing of their data in accordance with Articles 18 and 21 of the EU General Data Protection Regulation.

Data subjects have the right to withdraw their consent to the processing of their personal data or to lodge a complaint with a supervisory authority about the processing of their personal data.

Data subjects also have the right to object to the use of their data for direct marketing purposes.